Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted: (if applicable)
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to: 1209 2 Street NE Sundre, Alberta, Canada T0M 1X0.
To return your product, you should mail your product to: 1209 2 Street NE Sundre, Alberta, Canada T0M 1X0.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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Some posts on Vintage Society Co contain affiliate links meaning we may get a small commission at no additional cost to you if you make a purchase. All items linked through affiliate partners are ones that we personally select, do use and/or would use in our home and designs. Compensation received may influence the advertising content, topics or posts made and that sponsored content will always be clearly stated as sponsored or paid content on this site and/or in a blog.
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Brands must contact us for permission to use our photos and are invited to contact us to inquire about purchasing our photos for marketing purposes.
We also do not allow our images to be used under any circumstances for affiliate marketing. This includes websites that share a high/low segment, social media, inspiration blog posts or sites, email campaigns, etc.
All images are copyright protected and the property of Vintage Society Co unless otherwise noted.